Privacy Policy

Dr. Nisharg Patel ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (phone number, email address, postal address)
• Date of birth and age
• Gender and marital status
• Emergency contact information
• Insurance information (if applicable)

1.2 Medical Information

As a healthcare provider, we collect and maintain medical records that may include:

• Medical history and current symptoms
• Diagnosis and treatment information
• Laboratory and diagnostic test results
• Prescription and medication information
• Progress notes and clinical observations

1.3 Website Usage Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website or source

2. How We Use Your Information

We use the information we collect for the following purposes:

• Medical Care: To provide, maintain, and improve the medical services you receive
• Appointment Scheduling: To schedule and manage your appointments
• Communication: To contact you regarding appointments, test results, and important health information
• Billing: To process payments and work with insurance providers
• Website Improvement: To understand how visitors use our website and improve user experience
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Healthcare Providers: Other doctors, laboratories, and healthcare facilities involved in your care
• Insurance Companies: For billing and claims processing (with your authorization)
• Legal Requirements: When required by law, court order, or government regulation
• Service Providers: Third parties who assist in our operations (with strict confidentiality requirements)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal and medical information, including:

• Secure electronic medical record systems
• Encrypted data transmission (HTTPS)
• Access controls and authentication requirements
• Regular security assessments and updates
• Staff training on privacy and data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under applicable privacy laws, you have the right to:

• Access your personal and medical records
• Request corrections to inaccurate information
• Request copies of your medical records
• Request restrictions on certain uses of your information
• Receive an accounting of disclosures
• Withdraw consent (where applicable)

To exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve your browsing experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Children's Privacy

We do not knowingly collect personal information from children under 18 without parental consent. If you believe we have collected such information, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain your medical records and personal information for as long as required by law and medical record-keeping standards. Typically, medical records are retained for a minimum of 7 years after the last patient encounter.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

12. Acknowledgment

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.